Interactive Voice Applications (IVA)

To further assist clients who wish to use our technology, we have developed numerous applications using our phone systems software. We have long experience in creating innovative interactive voice applications with our portfolio widely used since 2003.

How it works:

• Internetq has the licence and the connection to provide audiotext services, in the price best suited in business policy.
• Interactive Voice Applications are created depending on the customer’s needs.
• Applications are uploaded to the lines.
• Final checks, service test & configurations are made.
• The service is ready for launch.

Interactive Voice Applications are using all the current technology:

• Complex logic applications through Voice XML forms.
• Natural text-to-speech engine for playing any text over the phone.
• Input through DTMF or speech recognition.
• Conference and call back support.

The past 5 years since we released the first interactive voice application we have developed many features in our services:

• Easy-to-use application structure: Customers can self direct themselves from one option to another very easy, in every application.
• Three different types of support: automatic service, freelancers or call centers.
• Analytic online reports & statistics, 24/7, according to given criteria.
• Integration with sms & web services.

How operator can benefit from Interactive Voice Applications:

• Quick Deployment in already profitable applications
• Raise brand awareness based on the Service High Quality.
• Generate Revenues from high call volume.
• Reduce costs and improve customer satisfaction.

Internetq is a leading provider of Interactive Voice Applications. Our experience in telecommunication services can provide you a full use of a wide range of IVR and Audiotext options.