CRM

Customer Care & Support

Mobi‐Dialogue comes with comprehensive tools to manage customer relationships. Complete customer profile and past transactions are accessible through a web‐based user interface allowing call‐center agents to respond to customer requests promptly and accurately.

Incentive Schemes

Testing and analysis tools within the platform help identify what is likely to motivate each group of participants. Messages offering different incentives are then sent to the various groups leading to an increase in excess of 30% in promotion participation and revenues.

Transaction History

Supported by a powerful CRM builder, Mobi-­Dialogue Promotion Suite’s careful audience segmentation creates personalized offers while simultaneously tracking and analyzing responses, capturing the critical data to make the most out of each marketing opportunity.