One of the biggest challenges faced by the Mobile industry in Indonesia has been the complex nature of its 'regulation'. In particular, the fallout from the so-called Black October (2011) cessation of mobile subscription services. This has slowed business down to a crawl for service providers across the country and yet, InternetQ has skilfully managed to weather the storm – and even prosper further, in an environment that has seen other players simply go out of business.
Likewise, MEF Asia the industry association -- of which InternetQ is an integral part -- responded positively to the industry regulator’s (known as the BRTI) call for feedback on their 'new' draft regulations which pertain to forthcoming stipulations set to be approved by Parliament.
In an initial 43-page submission and subsequent follow-up, the MEF Asia Working Group -- which InternetQ is proactively Chairing -- has carefully & with cultural insight from its local membership; offered considered viewpoints that address some of the key concerns rendered in the proposed law.
For the past year, the MEF Working Group has had regular meetings and conference calls, and also used Basecamp collaboration software globally, to put together a library of documentation and knowledge sharing that has since been formally rendered as the official MEF response to the crisis.
Going forward, the next step for MEF Asia is to undertake a cooperative industry effort in order to produce a viable set of voluntary best practice in the form of a "Code of Conduct" for mobile service providers in Indonesia. The imminent return of subscription services is deemed a major plus as the year draws to a close – and companies look to 2013 with optimism.